Let me start this review by saying THANK YOU to Sergio. My wife and I decided to get a new kitchen for our condo in Miami Beach. We did our research and decided on an Ikea kitchen, at that time they were running a deal of 20% off. So getting the kitchen at Ikea was an easy decision. They also offered a service for measurement, planning and installation. We opted for the measurement and design of the kitchen and if we liked the outcome then hire them for the install. We felt on top of the world leaving the Ikea store with the schedule set for measurement \design, it was going to be just like the TV commercial. At least that was what I was hoping for. After waiting for almost a month the measurement guy finally came to the condo, he measures the kitchen and we start talking about the design and what my wife and I wanted. Immediately this guy is saying no to the few things my wife wanted in her future kitchen. This guy is not listening to us. He had NO experience, as a matter of fact this guy started working for this company (Traemand) a few days ago and then he tells me that he is the” nephew “of one of the persons that runs this franchise in South Florida. My confidence in this dude is non existence. This Treamand company sent us an unprepared, inexperience, stubborn and arrogant personnel to work on our kitchen. About a week later we received the first design, it was ridiculous. Everything we talked about in the first in home meeting was totally ignore. After many phone calls, Texts and emails trying to convince this fellow to give us what i wanted in MY kitchen I drove to Ikea in Sunrise, FL and designed my kitchen in less than 2hrs. with the help of Ikea employees. It was really cool and no stress. Except that next time I went to look at the kitchen plans in the Ikea Kitchen planner the ” nephew” change the plans according to him, without saving the ones that we worked on. It Really started to feel like a real nightmare, not cool at all. Now I need the installation . I knew at this point that Treamand and the” nephew” were not the people for my kitchen but I decided anyway to ask for an estimate for the job. The estimate was way more than the cabinets actually more than the whole order including handles, sink ,faucet etc. IT WAS AN INSULT… Then we found Sergio with Kitchen Craft , right from the beginning he answered all the questions We had and on its own took time to look at my kitchen drawings and suggested some changes right away . Keep in mind that at this point Im not a client yet. He also gave me an estimate right away which he got by just looking at the drawings. It was exactly what I ended up paying him. There was no bait and switch tactics ,no excuses why there going to charge you more, no delays. Just straight forward correct business. This guy is real deal. The day of the install Sergio arrived on time after driving for 3hrs. The work was done to perfection and only took one day. Not only is the kitchen that we wanted it is also perfectly installed and no scratches or dents. This guy really cares about his job, Sergio has A+ working standards which is what you expect and pay when hiring anyone. They took all trash out, clean and vacuum and explained to me how to do adjustments to the drawers if I needed to. Our decision to hire Kitchen Craft was the right one. My suggestion is to call Sergio and get on the schedule because that guy is getting super busy especially when Ikea does the 20% off kitchens. I hope that this review can help someone avoid all the B.S. I went thru.